Product Returns

If you are returning an item to us for a refund or an exchange then the cost of returning the item is your responsibility.

Please not the item is our responsibility until it reached us. For your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.

Returned goods are to be accompanied by a note showing your name, address, e-mail address, order number and the reason for return and should be forwarded in the original packaging to the following address.

Mid West Automation ltd
Unit 5 Link Business Centre
Link Way
WR14 1UQ

Please Note: we cannot accept returns of Aluminium Profile cut to Length.

Your rights to return of goods are protected under the EU distance Selling Directive which be found at

Please Our returns form found below:

Order Information

* First Name:

* Last Name:

* E-Mail:

* Telephone:

* Order ID:

Order Date:

Product Information & Reason for Return

* Product Name:

* Product Code:

* Reason for Return:
Product is opened:

Faulty or other details:
Enter the code in the box below:

I have read and agree to the Delivery Information